Tracking order

Order Tracking Process

At Zircon Zest, we make it easy for you to track your precious jewelry orders every step of the way. Here's how our order tracking system works:

Order Confirmation: Immediately after placing your order, you'll receive an email confirmation containing your order number and details.
Processing Period: Our team carefully prepares your jewelry within 1-2 business days (may vary during peak seasons).
Shipping Notification: Once shipped, you'll receive an email with your tracking number and carrier information.
Tracking Updates: Use your tracking number to monitor your package's journey until delivery.

How to Track Your Package

You can track your Zircon Zest order through multiple methods:

1. Direct Carrier Tracking

Click the tracking link in your shipping confirmation email to be directed to the carrier's tracking page.

2. Your Account Dashboard

3. Universal Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track - a reliable global package tracking platform that supports most international carriers.

How to use 17Track:

Visit 17Track.net
Enter your tracking number in the search field
Click "Track" to view detailed shipping information

Tracking FAQs

Why isn't my tracking information updating?

Carriers may take 24-48 hours to scan and update tracking information. If no updates appear after 3 business days, please contact our customer service.

My package shows as delivered but I haven't received it. What should I do?

First check with neighbors or your building management. If still missing, contact both the carrier and our support team immediately.

How long does international shipping take?

Delivery times vary by destination, typically 7-21 business days after dispatch. Tracking will show customs clearance progress.

For any tracking issues or questions about your Zircon Zest order, our customer service team is happy to assist. Contact us with your order number ready.